📥 1. What We Collect

The exact data depends on how you interact with us – website visitor, lead, or active client.

C. Info from AI Voice Agents

When our AI voice agents answer calls or interact with leads on your behalf, they may collect:

• Caller name and contact info
• Move details (dates, locations, inventory notes, preferences)
• Service requests and questions
• Call recordings and/or transcriptions (when enabled by you)

D. Info from Third-Party Tools

To deliver our services, we integrate with tools such as:

• CRMs (e.g., SmartMoving, SuperMove, MoveItPro, custom CRMs via Zapier or n8n)
• Ad platforms (Google Ads, Meta/Facebook, Bing)
• Analytics & call tracking tools

These tools may share data with us so we can track leads, calls, conversions, and ROI.

⚙️ 2. How We Use Your Data

We use the information we collect to actually make your marketing work – not just to sit in a spreadsheet.

• To provide and manage our services (SEO, PPC, AI voice agents, LLM/AI search optimization).
• To respond to inquiries, schedule calls, and onboard clients.
• To connect leads, calls, forms, and bookings back to the right campaigns.
• To analyze performance and improve results over time.
• To personalize recommendations and strategies for your moving company.
• To comply with legal obligations and enforce agreements.

🤝 3. How & When We Share Information

We share data only with:

• Internal brands: StackedSEO.com and GetStacked.ai are separate brands under Stacked Moving LLC. Data may be used across both to deliver and improve services.
• Service providers: CRM platforms, automation tools (Zapier, n8n), cloud hosting, analytics, and call tracking tools that help us operate our systems.
• Ad platforms: Google, Meta, Bing, and similar networks that run your campaigns.
• Legal or safety reasons: If required by law or to protect our rights, users, or partners.

All service providers are expected to keep your data secure and use it only as needed to support our work.

🍪 4. Cookies, Pixels & Tracking

Yes, we use cookies and pixels – but not the sneaky kind.

• To understand how visitors use our sites.
• To measure ad performance and conversions.
• To build audiences for retargeting (e.g., showing ads to people who visited our pages).

You can control cookies through your browser settings and, where required by law, via consent banners or tools we provide.

🧱 5. Data Retention & Security

We keep data only as long as we need it for:

• Delivering and improving services.
• Maintaining accurate business and financial records.
• Meeting legal, tax, and compliance requirements.

To protect your data, we use common industry safeguards such as:

• Encrypted connections (HTTPS) where appropriate.
• Secure, reputable hosting providers.
• Access controls and authentication on internal tools.

No system is 100% perfect, but we design our stack with security in mind.

📝 6. Your Privacy Rights

Depending on your location (including GDPR/CCPA regions), you may have rights to:

• Access, update, or correct your personal information.
• Request deletion of your data, where applicable.
• Object to or restrict certain types of processing.
• Request a copy of your data in a portable format.
• Opt out of marketing communications at any time.

To exercise any of these rights, email us at sales@stackedmoving.com.

🚪 7. Opting Out & Communication Preferences

You can opt out of:

• Marketing emails (via unsubscribe links in our messages).
• SMS campaigns (by replying “STOP”).
• Certain ad tracking via browser and device settings.

Opting out of marketing does not affect essential service communications (like billing or important account updates).

8. Children’s Data

Our services are built for businesses, not kids. We do not knowingly collect data from anyone under 18. If you believe a minor has provided information, contact us and we’ll remove it.

📡 9. Changes & How to Reach Us